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Salesforce.com Developer/Administrator

Agora, Inc. in Baltimore, MD

Job Description The Salesforce.com developer/ administrator will work on the Stansberry and Associates Development team to engineer Salesforce.com and Force.com applications to deliver innovative, high quality solutions. The ideal candidate will have strong software engineering and systems integration experience. The developer will be responsible for the detailed design of technical solutions; will document the technical design and manage the development, testing, and support cycles. An advanced understanding of relational database concepts is necessary. Agile/ Scrum experience is a plus.

Job Responsibility

  • Independently carry out development, unit testing, QA, implementation, documentation and updates to Salesforce.com.
  • Responsible for maintaining the functional areas of data management, forecasting, contacts, leads, campaigns, opportunities, quotes, dashboards and reports, etc.
  • Implement new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns. Maintain multiple user roles, security, profiles, workflow rules, etc.
  • Develop and maintain Visualforce pages, Apex classes, triggers and integration to other third party solutions.
  • Participate in software design/ architecture sessions and own aspects of the technical design.
  • Support and train new end users and peers on the salesforce.com application.
  • Participate in cross-functional teams that address strategic business issues involving CRM and sales operations.
  • Interface with the end users to understand feature requirements and/ or address support issues.
  • Implement and manage various complex sales, marketing and customer service business processes within Salesforce.com.
  • Identify SFDC usage problems and craft technical / communication plans to IT/business teams.
  • Work independently and engage supervisor as needed.

Qualifications

  • Bachelor's degree (preferred Computer Science) or equivalent experience.
  • 5+ years of experience with technical implementations of Salesforce.com projects or equivalent software engineering experience.
  • Proficient in programming languages relevant to your job including general knowledge of language syntax and coding techniques (JavaScript, Java, .NET).
  • Force.com and API development (WSDL, SOQL, SOSL, REST, SOAP).
  • Experience working with various webservice and web development technologies including: XML, HTML5, CSS, AJAX, jQuery, DOJO.
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
  • Experience functioning as a Salesforce.com administrator for Enterprise edition or Unlimited edition.
  • Salesforce.com Certification is a plus.
  • Experience documenting and analyzing processes, procedures, and/or policies. Ability to handle full workload and meet proposed deadlines.
  • Solid business analysis skill. Must have good inter-personal skills and be able to mentor & motivate team members.
  • Proficiency with Salesforce.com development including creation of standard and custom objects and fields etc.
  • Good understanding of data structures, data modeling, db schema is required. Working knowledge of the Data Loader is a plus.
  • Experience with other CRM software (Siebel, NetSuite, Oracle etc.) a plus.
  • Experience with enterprise integration tools and extract, transformation and load (ETL) tools (CastIron, Talend, etc. a plus)
  • Experience in Agile/Scrum is preferred.
  • Salesforce.com SSO integration a plus.
  • Experience in Zuora/ Aria/ Marketo a plus

To apply, please submit your resume, cover letter, and salary requirements to the link provided.

Candidates only! It is NOT OK for recruiters or others to solicit this company.

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