TEKsystems Digital has an immediate need for Creative Services Manager. The ideal candidate has an impeccable design sense, a keen eye for detail, strong communication & organization, skilled in managing schedules, reporting and assists with administrative needs and support. A contributor to the timely delivery of onsite retail marketing graphics and provide accountability and oversight of project requests.
You have the ability to manage expectations and drive high levels of design production performance in a demanding, fast-paced, high-volume work environment, while staying in active communication with the creative teams and management. Able to lead designers, and contribute as needed. Collaboration is in your DNA, but you aren't afraid to prioritize, make decisions and communicate with authority.
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Responsibilities Assists with onboarding, designer evaluation and informational sessions Point of contact for the day-to-day support of designers, workloads and workplace needs to meet deadlines Act as the liaison between Designers, QA Leads and management Strong organization skills - ensures leads and management have up to date, day to day reports and project milestones Consolidate project status and budget information. Understand and manage customer requirements (resource management and environmental factors) to ensure contract compliance and customer satisfaction. Mentor and coach project team members (visual designers and other similar creatives) Effectively manage workflow and be able to load-blanace and traffic a design team Deep understanding of the digital design process, design execution and roles on a digital design production team Provide reports, metric and utilization of designers to management as needed Track, manage and report on deliverable attainment. Collect metrics and report on KPIs in alignment to customers KPIs and contractual SLAs. Maintain project status and support budget management activities including
Basic qualifications Design degree and/or 4-year college degree required 5+ years of experience in web design/digital production for online marketing 2+ years in program, account or project management and/or marketing is required; Proficient in Microsoft Office product Proficiency in Adobe Creative Cloud Programs (Photoshop, Illustrator and InDesign)