Viki, a Rakuten Company (Japan Stock Exchange: 4755), is a global TV site with more than tens of millions of viewers a month watching the world's primetime TV and movies, subtitled in over 200 languages by a community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere.

Viki is seeking a Head of UX & Design who can lead in a fast-paced, professional environment, helping us to create a deceptively easy-to-use website, mobile apps and features that make Viki an even more fun place to watch and subtitle videos. This position reports to the VP of Product, is full-time and is based in our Singapore office. Essential duties and responsibilities will include, but are not limited to:

  • Understand business goals and user needs. Communicate with Design, Product, Business and Marketing teams and Engineers to understand and translate requirements into products
  • Design intuitive and enjoyable consumer products. Based on the goals and needs for Viki viewers and volunteers, creating user flows, UI specs, interaction design and mock-ups as needed
  • Collaborate and iterate to get it right. Work with fellow designers and engineers to generate many possible designs to solve a need, evaluate their trade-offs and test and implement the most promising solutions
  • Continuously improving products. Driven by data and UX research, design and analyze interactions to support key growth metrics, including incorporating user feedback from multiple sources into subsequent releases


  • Experience. 5+ years of experience as a professional UI/UX Designer for consumer products in start-up and/or international media company environments
  • User-centric. Design with intuition, but thrives for users feedback, observe users interact with products (e.g Usability Testing) and design a better experience based on the feedback
  • Hands-on. Knowledge of standard design and wireframing tools (e.g Photoshop, SketchApp, Axure)
  • Up to date. Familiar with latest trends in design for relevant platforms (desktop, mobile, tablet)
  • Passionate. Love designing simple and intuitive user interfaces and interaction design
  • Collaborative. Able to interact with both technical and nontechnical people to complete a project
  • Creative. See things differently and come up with solutions that solve problems
  • Open-minded. Love of global cultures or entertainment
  • Detailed. Colors, typography, space, balance

We're small but diverse, with more than 25 nationalities and 40 languages represented among our 100+ employees. Come break down barriers that stand between great entertainment and its fans everywhere and help us make a difference as we grow.

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Viki are considered property of Viki and are not subject to payment of agency fees.