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Ventana

San Francisco, CA, USA | Posted: Feb 8, 2010 Bookmark and Share

User Experience Specialist/Designer

Usability Specialist / UI Designer

Can you envision user-friendly healthcare in America? With hidden prices, complicated insurance plans, disaggregated health data, and confusing medical jargon, every step of the way to getting care is fraught with usability problems. We need someone who can take on the healthcare jungle and clear out a refreshingly simple user experience. We need someone to be the voice of our users and help us build a company where we are in touch with and driven by their needs.

Why Join Ventana?

Excel. Putting people first is deeply ingrained in Ventana's culture. We hire extremely talented individuals and empower them to make a difference and get things done.

Do the impossible. At Ventana, you will solve some of the toughest usability problems out there. The challenge: start with incomplete user medical histories, insurance plans with complicated coverage rules, constantly evolving employer benefits, incomprehensible medical procedures-and transform it all into an experience the user "gets" and loves.

Change the world. This is a unique chance for you to deliver a ground-breaking, disruptive service that will fundamentally change one of the most powerful industries in the United States. Ventana is small enough that you can make a difference, yet big enough to positively impact the lives of millions at the most fundamental level: the health of themselves and their loved ones.

Responsibilities:

  • Oversee the process for gathering usability insights and incorporating them into our product
  • Develop and regularly conduct usability sessions
  • Manage various types of usability processes (e.g. A/B testing, competitive testing)
  • Measure and track progress of the product's usability
  • Propose designs based on findings and create user-interface mockups
  • Collaborate with marketing team on researching user needs and workflows
  • Collaborate with product and design team on developing and designing product features
  • Collaborate with engineering team on implementing designs and usability testing mechanisms
  • Stay on top of recent trends in usability and educate others in the company
  • Help build a company culture that is in touch with our users

Requirements:

  • 4+ years of usability experience for web applications
  • Experience with various usability strategies and techniques
  • Passion for understanding and representing the user
  • Excellent eye for simple, beautiful, user-friendly designs
  • Excellent "common sense"
  • High sense of integrity and awareness of how product decisions can impact individual lives
  • Ability to design multiple innovative solutions to complex problems
  • Ability to understand quantitative issues and technical restraints in the design process
  • Excellent communication skills-ability to draw out critical information from users in conversation and deduce key lessons for the product
  • Excellent mockup skills-ability to quickly create visual UI mockups
  • Excellent writing skills-ability to take the essence of a message and communicate it in few words
  • Excellent teamwork skills-ability to work collaboratively with various functions (e.g. engineering, marketing, business development)
  • Entrepreneurial self-starter, problem-solver, and multi-tasker
  • Passion to help empower individuals with their healthcare

Please send us your resume, cover letter, examples of past projects, and a response to our activity (http://www.ventana.com/corp/docs/user_experience_designer_applicati... ). Address is . Please type User Experience in subject line.

How to Apply:

Please send us your resume, cover letter, and examples of products/features where you worked on the usability or user-interface design. Email . Please list Usability Specialist / UI Designer in the subject line.

Candidates only! It is NOT OK for recruiters or others to solicit this company.