General info
561-374-4015 mobile
Head of Production & PM/UX Lead
Seattle, WA
Interactive production, design and user-experience expert with over ten years experience in team building, project managing and launching large scale web sites from concept to delivery. Strong expertise in online business & design strategy, information architecture, brand development, mobile interaction design, digital radio, social media and audio/video production.
Experience
Los Angeles, CA
Oct 2010 - Present
Head Of Production
* Responsible for managing a team of 30 across a range of website, mobile and integrated interactive/motion site builds.

* Clients include Paramount, HRE, Farmers Insurance, Dreamworks, The CW, Stroome, Sprint, AT&T, Michelin, LogicBuy, Ubisoft, Wonka and C3.

* Responsible for department process, budget/burn, IA/UX management, QA oversight and resource management

* Responsible for all staff mentoring, hiring and 3rd party vendor selection and management
London, England
Apr 2008 - Aug 2010
Senior Production Manager
* Was responsible for all day-to-day site updates, scoping and UAT for clients including Diageo, Unilever and Orange.

* Managed teams between 10-20 people across a wide range of skills including UX/IA, Creative, Technical and QA.

* Responsible for all project management including scoping, planning, budget monitoring and project efficiencies.

* Responsible for account management, project profitability, client liaising and adherence to industry best practice.

* Responsible for all website content translation and coordination with multiple local offices across 18 different countries.
London, England
Oct 2007 - Apr 2008
Senior Project Manager
* Project manager and information architect for a cross-platform production company.

* Assisted Head Of Interactive and Director of Interactive in scoping, budget and RFP proposals for pre-pitch and pitch.

* Was responsible for day to day staff, budget, account and risk management for all interactive & video encoding projects.

* Was responsible for both freelance and full-time staff budgets and resource management/allocation/planning.

* Was responsible for all information architecture, functional & technical specifications and UX for interactive projects.

* Clients included The Local Radio Company, BBC Radio 1, BBC Radio 3, BBC Four, Orange, Sony and the 2012 Olympics.
Los Angeles, CA, USA / London, England
Jan 2006 - Aug 2007
Technical Project Manager
* Launched, established and managed a music ticketing search engine and its related US & UK music festival websites.

* Was responsible for all production team coordination, information architecture, search heuristics and metrics tracking.

* Was responsible for information architecture, user experience and content migration for company intranet.

* Managed, produced and tracked metrics for all rich media and internal advertising campaigns.

* Coordinated, negotiated and implemented external production efforts by Razorfish and FAST Search.
Los Angeles, CA, USA
Jan 2005 - Dec 2005
Content Operations Manager
* Acted as main content manager and producer for one of the largest American online movie download sites.

* Was responsible for liaising between movie studios and internal teams for new content and media acquisitions.

* Was responsible for ensuring all site content was updated/encoded/removed daily to studio contractual agreements.

* Effectively migrated site architecture and content from a rental only to download-to-own model.

* Tracked campaign effectiveness via Hitbox, Silverpop and custom CMS tools to maximize revenue and traffic.
Bedminster, NJ, USA
Nov 2003 - Nov 2004
Creative Services Project Manager
* Was responsible for the re-design of AT&T's corporate intranet and in-house television network.

* Roles included creating the information architecture, design, scope and budget for a staff of four.

* Budgets ranged from US$100,000 to US$400,000 with both short and long-term (12 month) timeframes.

* Coordinated marketing and production efforts between Young & Rubicam and AT&T executive and att.com teams.

* Also responsible for production and QA of all in-house corporate webcasts and communication briefings.
New York, NY, USA
Nov 2002 - Nov 2003
Web Producer
* Launched, established and managed the main on-line site for Fox News personality Bill O’Reilly.

* Acted as website project manager and content production manager between Bill and Fox News management.

* Was responsible for all website and store updates, multimedia production and database management.

* Was responsible for persona creation. usability testing and coordination with marketing and production executives.

* Also responsible for 3rd party fulfillment, customer service and warehousing for BillOReilly.com merchandise.
London, England
Aug 1999 - Sep 2002
Web Producer
* Managed a four-person team in daily production of the bbc.co.uk/music portfolio of websites.

* Daily responsibilities included site architecture, editorial content, usability and QA testing.

* Created interactive content in both HTML and SMIL and handled all audio/video rights clearances thereof.

* Was responsible for coordinating content between BBC Music and BBC Radio 1 and BBC Radio 3.

* Also acted as an in-house writer and feature producer for BBCi Music’s experimental and alternative music genres.
Education
London, England
Sep 1998 - Jun 1999
Staten Island, New York, USA
Sep 1992 - Jun 1997
BA, Corporate Communications
New York, New York, USA
Sep 1991 - Jun 1992
Diploma, Audio Engineering and Production