Hello! I'm a NYC-based Product Design Lead with a fine art and graphic design background from Cooper Union. I began HTML coding in the '90s and have spent over 20 years designing and humanizing software.
Currently, I am the Product Design Lead at QueryPal, where we're revolutionizing customer support by using AI to reduce response times by 40% across platforms like Zendesk and Intercom.
My portfolio spans luxury fashion brands, enterprise software, and eSports, with projects for companies such as Lululemon, Whole Foods, Vice, CNN, Newsweek, CHANEL Inc., Ralph Lauren, Sony, Epic Games, Riot Games, KitchenAid, Axe, SeaWorld Parks, Lavazza, and Avon.
I am a highly skilled product design lead specializing in data visualization, user research, task analysis, wireframes, prototypes, user testing, flow diagrams, and polished final design delivery. I thrive in agile environments and have extensive managerial experience with direct reports. While I have strong visual design skills, I excel at tackling dense, data-heavy, technical content—the kind of work most designers shy away from. Highly collaborative and a skilled communicator, I am always driven by results.
– Together, let's do amazing things –