Starting a business can be very exciting. The idea of opening a store or renting an office, crafting services to provide, and then, of course, making money are all part of the allure. But this process can also be very stressful and exhausting. Yet, every step is important, from creating a business plan to filing important documentation to getting a business number. Many businesses may not realize it but obtaining a phone number for their business is a very crucial step. You cannot just pick any number from any service provider. Research and planning are required to know what will work best for your company and its demands. Read below to see what the top 5-star phone service providers are offering.
Business Phone Service Providers
Choosing a phone service depends on the type and size of your company. What is the purpose of your business phone number; is it to contact leads or customer service? Does your business require outbound or inbound calling? How many phone numbers do you need? Do you need your phone service provider to provide call recording or call forwarding features? Would you like to incorporate voicemail to email and SMS forwarding options? The below phone service providers offer a variety of features to enable better customer interaction and relations.
Global Call Forwarding
Since its launch in 2007, Global Call Forwarding has always prioritized being inventive and reliable for its customers. Following in the footsteps of its parent company, United World Telecom, founded in 1996, GCF utilizes these 20 years of experience to provide high-quality service. GCF offers 5 different plans to meet the requirements of businesses of all types and sizes. The prices begin at $7.95 per month for 100 minutes with the Basic plan. With Global Call Forwarding, you can choose from toll free, international, local, and vanity numbers.
GCF offers call forwarding, recording, interactive voice response (IVR), extensions, outbound calling, and more. Besides these, GCF also provides callback services such as the CallMe Click service. It’s a widget for your website that allows customers to ask you to call them instantly. Customers select the CallMe Click button, enter their contact information, and receive a call from your business instantly.
AVOXI, since 2001, has been delivering VoIP services to contact centers, business process outsourcers, local and international businesses, and more. Depending on the type of number desired, their prices range from $4.49 a month to $70.99 a month. This is without features such as call recording or SMS forwarding. Unlike some of the other providers, AVOXI does not offer automatic free trial periods. You have to make a specific request to be granted permission.
Besides the regular features provided by phone service providers, CallHippo also offers on-hold music and multilingual IVR. They may not offer vanity numbers, but have a variety of local and international toll free numbers. This organization also uses different integrations, such as Pipedrive, Zoho CRM Plus, Zendesk, Slack, to name a few. These are meant to make user interaction easier and organized. Lastly, CallHippo promises to set up your phone system in less than 3 minutes.
Like the other providers, AirCall also offers toll free numbers and international numbers. Features include call routing, extensions, voicemail, IVR, call conferencing, among others. These aside, AirCall also has features for team collaboration within the company, such as sharing contacts, call commenting and assigning, etc. AirCall provides 3 different plans: Essentials, which is $30 per user per month, Professional for $50 per user per month, and customizable plans. Features provided by this organization are more geared towards call center phone solutions.
Founded in 2002, TFF is a phone number provider that offers virtual phone numbers, toll free numbers, and vanity numbers. Features offered: call forwarding, time/day scheduling, IVR, call recording, voicemail to email, fax to email, to name a few. Similar to GCF, TFF does not have any set-up fees and users can cancel at any time. Their prices range from $9-$14/month for starter packs to $49-$79/month, depending on the number of minutes required. Their cloud-based call management provides real-time billing and reporting. They also promise phone number activation in 3 minutes.
Choose the Right Phone Service for Your Company
It is not easy to pick the correct business phone service provider. However, identifying what your company needs is the first step. Then, review plans offered and find the one most suited to boost your sales and calls. Get in touch with Global Call Forwarding to find out how we can help your business thrive as we assist you in achieving success.
Author Name: Meryl D’Sa
Custom Bio: Writer Meryl D’Sa has spent many a day writing stories on travel, fashion, culture, communications, and the occasional book review.