Create great things with passionate people who believe "good enough" is never good enough.
Persona Documentation - Understanding the user is the foundation of every project. Integrating your users perspectives into team discussions ensures solutions are user centered.
User Group Research - Companies with many customer roles need to ensure they stay on top of who see what and when.
Screen Map and User Flow - Before designing and developing it is important to explore solutions and paths quickly and iterativly.
Journey Map - Understanding the users mood and friction points allows for controlled reaction to complex journies.
Content Model - Carefully crafted experiences are not always pretty pictures but include how we speak to and gather information from users.
IA Screen Flow - Communicating stakeholder decisions to the develop team accuratly is key to project success.
Design Element Discovery - Keeping the team up to date on all design decisions cuts down on wasted production sprint time.
Design System - A repeatable Design System allows all team members to stay on brand and design quickly.
Training Documentation & Execution - Many teams will touch a product post launch. These teams may not be tech savvy or familiar with the new UI. Training support staff and leaving take away documents ensures all stay on target.