Designed end-to-end AI conversation flows and wrote mock AI conversations for LivePerson. Launched AI chatbot platform for hundreds of clients.
Wrote accessible, legally compliant content for Google Health. Ensured all content within the flows met AAA health standard ratings. Used AI to analyze copy …
Developed UX Content Design best practices for Deloitte. Trained team of 70+ writers on how to use them alongside content frameworks and guidelines. Partnered …
Added same-day Rx ordering to native app, mobile and desktop experiences. Worked closely with Engineering on known errors and created messaging to comply with state …
Worked in Marcom for three years as a full-time employee. Have freelanced with them ever since. Enjoyed working on everything from Events to Watch …
Wrote the entire financial website, Betterment.com. The task was to help the average person fully understand the benefits of investing a little money here …
Freelance Senior Copywriter on the Personal Investing team. Wrote video scripts, DM emails, and print pieces.
Helped set a brand voice and strategy for the launch of Meraki Networks and San Francisco's FreeTheNet. My job was to make sense of …
My job was to explain how data analytics and SaaS solutions helped utilities drive energy efficiency and interact more seamlessly with their commercial and industrial …
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