Project Manager, Design Team

See Tickets USinLos Angeles, CA


See Tickets is an international ticketing organization which has offered a comprehensive suite of ticketing, marketing and event support solutions for over 25 years. Our experienced team supports over 8,000 promoters, festivals, performance venues, sporting events, and monuments across the globe including Troubadour Los Angeles, World Cafe Live in Philadelphia, Belly Up Aspen, Disco Donnie Presents, and Pitchfork Music Festival.

We are an equal opportunity employer. We serve a vastly diverse set of clients and customers in cities and towns all across the USA. We value inclusivity and diversity - especially diversity of thought. Come meet with us and find out if we're the right team for you!Learn more

As a Project Manager, you'll be a member of a growing product and design team responsible for managing the workflow of tasks that services music venues, festivals, event promoters, and fans. This is a full-time salaried position.

Your Role

  • Maintain the design project queue on Jira management platform
  • Distributing project assignments based on capacity and managing expectations with the client teams if capacity is an issue
  • Manage client correspondence and seek out answers to answer client correspondence
  • Monitoring overall progress with and/or for client team
  • Check in with Product team members to go over daily work load
  • Be the liaison between designers and all other internal teams
  • Create site and manage client DNS updates
  • Coordinate website projects with clients and internal teams from ideation to launch
  • Create product roadmaps for large design projects
  • Report internal bugs
  • Maintain Inside articles
  • Manage project schedules
  • Manage and evolve Jira as team grows
  • Join regular meetings with client teams to understand their design needs and make the designers aware of upcoming projects
  • Staying informed with industry standards and best practices for creative materials and helping implement changes across the design and client teams


  • 2-4 years of Project Management experience in web, mobile, and/or digital products
  • BA/BS in relevant field
  • Self-starter mentality with a passion for technology, best practices, and management
  • Proven leadership and strategic ability to drive product workflow
  • Previous experience managing creative teams, deliverables, and documentation
  • Strong communication skills, both verbal and written, with stakeholders at all levels of the organization
  • High energy and capable of multitasking
  • Process-driven and detail-oriented
  • A passion for music and entertainment


  • Competitive Compensation
  • Big Business backing with small business mentality
  • Excellent, relaxed, caring work culture
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Open vacation policy, Sick & Public Holidays)
  • Short Term & Long Term Disabilities

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