Make a Lasting Impact

Visual Designer

Ann Arbor, MI

At ITHAKA, we think nothing is better than knowing we are having a positive impact on the world. We impact the lives of millions of people and thousands of institutions every day both in ground-breaking ways and in small ways that mean a lot.

Our Organization

We care deeply about our mission. We work with leaders in the global higher education community to advance and preserve knowledge and to improve teaching and learning through the use of digital technologies. We are passionate about the value of education and are driven to deploy technologies to make our universities, colleges, and high schools better, more affordable, and more effective, and to reach beyond these traditional walls to support learners everywhere.

In two decades, we have launched some of the most transformative and widely used services in higher education: JSTOR, Portico, and Ithaka S+R. Our 300+ employees in the United States, Europe, and Asia work closely with our user communities, day in and day out, to build and continuously improve upon these services, and to identify new opportunities to expand access to knowledge and learning. In 2016, we expanded our work by entering into a strategic alliance with Artstor, a digital library of images used in teaching and research. As a successful, growing organization in a demanding and dynamic environment, we challenge ourselves to retain an entrepreneurial spirit that pursues and embraces change.

ITHAKA is headquartered in New York, New York with additional offices in Ann Arbor, Michigan and Princeton, New Jersey and provides legal oversight and services for, Artstor, also located in New York, New York.

Mission and Funding

We are proud to be a not-for-profit organization, but our status is a reflection of our mission, not our funding model. Our work across these services is highly valued in the global higher education community, and we cover our costs by collecting fees in exchange for the access, preservation, and research and consulting services we provide. That exerts a real discipline on our operations in that we must continually adapt to the needs of our audiences to be worthy of their support. Thousands of higher education and related institutions around the world are ITHAKA's primary financial supporters; their JSTOR participation fees provide 88% of ITHAKA's revenue. Our 99% renewal rate for JSTOR generates stable recurring income, alleviating the dependency on fundraising that many not-for-profits experience. Because the organizations share our commitment to our mission, we have the financial resources necessary to maintain a great work environment that encourages innovation and excellence.

The Role

ITHAKA is looking for a skilled Visual Designer who understands user-centered design approaches for achieving leading web-based products and solutions. When you join our talented design team, you will be given the opportunity to work in an Agile team creating solutions for various ITHAKA digital product and marketing needs. As the Visual Designer you will primarily work with the JSTOR Labs team overseeing visual design of products and features from inception to execution as well as contributing to the development of community and promotion strategies. You'll collaborate closely with user experience and technology team members.

JSTOR Labs projects demonstrate new ways to discover and work with the rich collection of academic journals, books and primary sources in the extensive JSTOR digital library and beyond. Whether working on Labs or other ITHAKA products, you will be responsible for developing original creative concepts, prototypes or marketing material that align with organizational brand and mission. In this role you will not only think conceptually, but be comfortable with rapid development cycles and able to iterate designs as feedback is received.

You will work with team members located in Ann Arbor and New York City. This role is based in Ann Arbor but requires spending up to 20% of your time traveling to our New York City offices.

What We Do

You'll join the ITHAKA UX and Design team who, with colleagues in Marketing, Communications and other units, is responsible for creating meaningful experiences for users of ITHAKA sites, services and products. We produce innovative campaigns and social media, communications across channels, and help to create, launch, and expand new products and offerings. JSTOR Labs is one of ITHAKA's product teams that strives to help JSTOR users and to add new ones by developing and testing prototypes, concepts, and presentation of new products and features. Across these teams, you'll find people who are passionate about design, research, UX and technology, and who believe that collaboration, communication, and a healthy dose of fun are the tenets of success.

What You'll Do

As a Visual Designer you will use color, typography, and interaction design to solve design challenges for ITHAKA, with a dedicated focus on JSTOR Labs. You will collaborate with Marketing, User Experience, Product Management, and Software Development to deliver brand and design styles, approaches, and concepts that are innovative and approachable. You will consult metrics, testing, and user research to inform your interactive designs. You will report to the Director of UX/Design, and work on projects with the JSTOR Labs Director in New York City, as well as other ITHAKA stakeholders.

Your Qualifications and Skills

  • You have a BA/BFA/MFA in arts or design.

  • You have 5 to 7 years of web, mobile and marketing experience, including print design.

  • You are fluent in the latest Adobe Creative Suite, Sketch and other design and UI software and tools.

  • You have excellent presentation and communication skills, and feel confident communicating designs to others.

  • You have an understanding of front end code (HTML/CSS), web standards.

  • Your portfolio demonstrates an impeccable sensibility for color and composition, commensurate with an expert-level web design specialist.

  • You can clearly articulate design decisions and gracefully handle feedback and conciliation

  • You manage the balance of form and function in your designs.

  • You have experience and portfolio examples of print, responsive web and mobile design.

  • You understand and can create data visualization and infographic presentations.

  • You collaborate well with teams, but possess the initiative and professionalism to work independently.

  • You exhibit a user-centric design approach and think of data and testing as allies in creating the best possible user experience.

  • You are eager to conduct or observe user testing and are able to analyze results to improve the product.

  • You are very familiar with common interface patterns and interactivity principles.

  • You have experience with Agile development processes, design sprints and iterative creation.

  • You work iteratively and thoughtfully in pursuit of the most user-friendly design solution.

Work for us

Come join our team of talented and dedicated people with great ideas who want to make the world a smarter place. Individuals will be rewarded with excellent career development and a fantastic benefits package that includes:

  • Choice of two medical plans, one at no cost to the employee

  • Employer paid dental, vision, life insurance, and employee assistance programs

  • Employer contributed retirement and much, much more

How to apply:

Interested candidates can submit their resume, a detailed cover letter, and salary requirements to:

ITHAKA is an equal opportunity/affirmative action employer.